FAQs
RESERVATIONS
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We recommend booking as early as possible to secure your date, as we only accept one event per day. This ensures each client receives our full attention and seamless coordination for delivery, setup, and pickup.
Ideally, we suggest booking 1–2 months in advance; however, the earlier you reserve, the better your chances of availability. -
To reserve items, please fill out our inquiry form located under the “Contact” tab on our website. Be sure to list the pieces you're interested in. Once we confirm availability for your event date and selected items, we’ll send you a proposal to review and approve.
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No, a proposal (quote) does not guarantee the availability of any items.
A 50% non-refundable retainer deposit and a signed copy of the proposal is required to reserve your items. Final payment (remaining 50%) is processed 5 days before your event. -
As part of our agreement letter, the 50% non-refundable retainer fee fairly compensates Bohemian Basement Rentals for committing to provide services, rental items, and turning down other potential projects/clients.
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We accept cash or digital payments such as Venmo and Zelle.
CHANGES & CANCELLATIONS
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Absolutely! You can make changes to your order up to 3 weeks before your event date. Any updates will be reflected in a revised proposal, which will require your review and signature for approval.
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If your event is cancelled, the 50% non-refundable retainer fee for reserved items will be forfeited. If we are notified of the event cancellation more than 5 days before the event, the remaining 50% of your deposit will not be applied toward the final balance. However, if the cancellation occurs within 5 days of the scheduled event date, no refunds will be issued, and you will be responsible for 100% of the rental agreement total.
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We will do our best to help you navigate through any rescheduling! If your event is postponed, please call or send us an email. The 50% non-refundable retainer fee paid at time of reservation will still apply for postponed events, the remaining 50% will be rescheduled to be paid 5 days prior to your new event date. If your event location changes, please know the delivery fee may change as it will need to be recalculated.
DELIVERIES & WILL-CALL
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We deliver throughout Snohomish and King County.
Delivery to surrounding counties may also be available upon request. Please note that delivery and pick-up fees are calculated based on travel distance, and total costs will vary by location. -
There is a $50 order minimum on all delivery orders.
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Yes, will-call is available for small items only - this may include rugs, pillows, and other decor items.
Because our inventory is largely made up of one-of-a-kind pieces, we deliver those ourselves to ensure they are safely transported. -
Our Standard rate (prices shown on our website) covers rentals up to 3 days. Items with longer rental periods will have a Multi Day rate applied and will be reflected in your quote.
RENTAL CARE
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Most rentals should be okay to be set outside, however, not under inclement weather (harsh wind, rain, or snow).
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No.